Privacy Policy

Effective Date: March 01, 2026

At Mino, accessible from www.mino360.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by our platform and how we use it, specifically in compliance with Meta (Facebook) Ads and Google Ads policies.

1. Information We Collect

  • Personal Identification Information: Name, email address, phone number, and company details when you fill out a form (e.g., "Request a Quote" or "Book a Demo").
  • Log Files: Like most websites, we use log files. These include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamps, and referring/exit pages.
  • Cookies and Web Beacons: We use cookies to store information about visitors' preferences and the pages on the website that the visitor accessed.

2. How We Use Your Information

  • Providing, operating, and maintaining our coal trading ERP.
  • Improving and personalizing your experience on our website.
  • Understanding and analyzing how you use our website.
  • Communicating with you, either directly or through one of our partners, for customer service or marketing.
  • Processing transactions and managing your coal stock records.

3. Advertising & Analytics (Google & Meta Compliance)

Google Ads & Remarketing

  • Google uses cookies (such as the Google Analytics cookie) to track user interaction and serve ads on third-party sites across the internet.
  • Users can opt-out of Google's use of cookies by visiting the Google Advertising Opt-out Page.

Meta (Facebook) Pixel

  • We use the Meta Pixel to measure the effectiveness of our advertising by understanding the actions people take on our website.
  • This allows us to show you relevant ads on Facebook and Instagram based on your interest in our coal supply chain solutions.
  • You can adjust your ad preferences through your Facebook Ad Settings.

4. Data Security

We prioritize the security of your industrial and personal data. We implement a variety of security measures, including encryption and secure servers, to maintain the safety of your information when you enter, submit, or access your data.

5. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. This may include their practices and instructions about how to opt-out of certain options.

6. CCPA & GDPR Rights

  • The right to access: You can request copies of your personal data.
  • The right to rectification: You can request that we correct any information you believe is inaccurate.
  • The right to erasure: You can request that we erase your personal data, under certain conditions.

7. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

8. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact our team via WhatsApp or at:

Genesis Quantum Innovations Pvt Ltd
Location: Amravati, Maharashtra, India